The new Pharmacy First service, launched 31 January 2024, adds to the existing consultation service and enables community pharmacies to complete episodes of care for 7 common conditions following defined clinical pathways.
This new service is expected to free up GP appointments for patients who need them most and will give people quicker and more convenient access to safe and high quality healthcare. It includes the supply of appropriate medicines for 7 common conditions including earache, sore throat, and urinary tract infections, aiming to address health issues before they get worse.
The following table shows the 7 conditions pharmacists can manage across various age ranges.
| Clinical pathway |
Age range |
| Acute otitis media* |
1 to 17 years |
| Impetigo |
1 year and over |
| Infected insect bites |
1 year and over |
| Shingles |
18 years and over |
| Sinusitis |
12 years and over |
| Sore throat |
5 years and over |
| Uncomplicated urinary tract infections |
Women 16-64 years |
